A portfolio project built to show what a real AI agent implementation looks like, start to finish.
FieldForge is a fictitious SaaS company. It exists so the AI agents on this site have a real business to work inside of: real customer scenarios, real integration points, and real reasons to get the configuration right.
Every agent here went through the same process a customer implementation would follow: requirements discovery, configuration of workflows and guardrails, UAT, go live, and tuning based on how the agent actually performs once it is live.
Customer Success and Business Systems professional with over a decade of experience in SaaS customer success, implementation, CRM administration, and workflow automation across customer facing teams.
Now applying that background to AI powered business systems: how agents, automation, CRM data, knowledge systems, and voice technology come together to solve real operational problems.
The same skill set this site is meant to demonstrate.
SaaS implementation, requirements discovery, process mapping, troubleshooting, cross functional project management, KPI and performance analysis.
AI agent configuration, prompt design, workflow orchestration, knowledge systems, and API integrations with n8n, Claude, and ElevenLabs.
HubSpot, Salesforce, Zendesk, CRM administration, workflow automation, process design, data and reporting.